Turning transactions into relationships
On WhatsApp, automatically.
Every bill has a person behind it. Notice when they start to drift, welcome them back like an old friend, and turn one more visit into a habit that lasts.
Verified Meta Tech ProviderBuilt on Meta’s official WhatsApp Business PlatformGot an offer? Send it to the right customers in a minute.
CUSTOMER RETENTION FOR LOCAL BUSINESSES
Cafés, restaurants, bakeries, salons, gyms, shops and online stores: Reten sees who hasn’t come in for a while and sends them a warm WhatsApp, so they come back. It works from your billing, and your customers don’t need an app. Tap your business to see it happen.
Restaurants+42%repeat dinersArjun, your butter chicken called. It misses you 🥺🍛 Friday table for 4 at 8? We’ll keep the naan hot 🔥
bro say less 😭 booking for 4
ZERO-FRICTION POS COMPATIBILITY
Your team keeps billing on Petpooja, Restroworks, Shopify or Vyapar exactly as they do today. Reten reads each bill straight from your POS — or a daily export — and builds every customer’s visit history automatically.
Using something else? Any POS that exports a bill report works through CSV or Google Sheets.
“A 5% increase in customer retention can increase profits by 25% to 95%.”
Frederick ReichheldBain & Company · Harvard Business Review
The problem
Your bills show who came. Not who stopped coming.
See what one lost regular costs youONE CONNECTED SYSTEM
One app. Every step.
Reten reads your bills and spots who’s slipping.
Messages go out at the right moment, on their own.
WhatsApp, rewards and referrals bring them back.
Smart nudges · this week
On autopilot, or your call.
Reten reads your bills, the weather and the calendar, and tells you the one move worth making each day. Every nudge comes with a reason and a message ready to send. Nothing goes out until you say yes.
Push delivery, or a cosy-day offer to your regulars.
A good time for something special. They just got paid.
Line up a treat and win back your quiet regulars.
Feature cold drinks, or a beat-the-heat offer.
Your loyalty app talks to people who still come. Nobody tells you who stopped.
With RetenA FEW GOOD QUESTIONS
A reward balance tells you what someone has earned. The Reten concept connects visit patterns, timing and follow-up across the lifecycle. Explore the demo, then confirm the live scope and fit for your existing setup.
The workflow helps you decide who needs attention, why, and when to contact them. You can preview audience selection and guardrails before considering automation.
No. Every demo uses fictional, browser-only Sample data. No messages are sent, no live AI is connected, and no customer upload is needed.
The proposed workflows exclude opted-out contacts and show an opt-out instruction. Live setup must verify consent records, suppression handling and applicable messaging requirements.
Reten connects with POS systems such as Petpooja, Restroworks, Shopify, Vyapar, DotPe and GoFrugal, and with any system that can export a bill report as CSV or to Google Sheets.
Live rates and billing terms are awaiting confirmation. The calculator uses an editable sample rate and displays its formula; it is not an official WhatsApp tariff.
Owner review and automation controls are part of the proposed workflow. The demo exposes timing, frequency and consent rules so you can assess the intended approach.
Two free ways: try Reten in the sandbox with sample data and no signup, or start a free trial at app.reten.in and connect your own billing.
YOUR NEXT CHAPTER
See what a thoughtful next message can do.
